Refund policy

Your satisfaction is our priority. Please contact us at info@panera-coffee.com regarding any refund or replacement product inquires.  Note, that we are unable to refund any shipping & handling fees (15% restocking fee will apply.)

if your order arrives damaged, incomplete, or you have a quality concern, please reach out to our Customer Service team at the email above. To expedite the process, include your order number along with photos of the damaged product, expiration date/lot code, and shipping box so we can assist you and report this to our warehouse and quality assurance team. We'll get you caffeinated right away!

 This Privacy Policy describes how panera-coffee.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

For any undamaged, unopened items, we offer a 30 day return window.  Note, that we are unable to refund any shipping & handling fees (15% restocking fee will apply.)